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L'Œil de l'AFTM – Artificial intelligence: what are the challenges for business travel?

Artificial intelligence is gradually transforming business travel. What use cases are already being implemented? What tangible benefits does it bring to companies and travellers? And how far can it go, from providing assistance to automating operations? Discover the insights and perspectives of industry experts on the opportunities and challenges of applying AI to business travel.

Artificial intelligence is increasingly becoming a key driver of transformation in business travel. But how is it concretely changing the way we work and support companies?

During a roundtable discussion dedicated to this topic, Eric Ritter, alongside several industry experts, shared his perspective on the ongoing developments and the opportunities offered by artificial intelligence.

The discussion explored several key questions: What AI use cases are already being deployed in business travel? What tangible benefits does AI bring to companies and travellers? Can AI move beyond assistance and evolve from providing advice to taking action?

Watch the replay to discover the insights and perspectives of several industry experts on the opportunities and challenges that artificial intelligence represents for business travel.

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Maëlys
Responsable communication et marketing
July 9, 2026
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