Quality and Rate Control

Accurate bookings, controlled discrepancies.

Quality and pricing control:
before and after issuance

Ensures smooth connectivity with your tools
Everything is connected, nothing is left to chance.

• Centralized and controlled bookings
• Automated and secure processes
Compleat: the real added value
Much more than control, real-time optimization.

• Immediate savings detection
• Targeted intervention by our experts
The only 100% flexible tool
A technology that adapts to your strategic challenges.

• Customized control rules
• Compatible with GDS and non-GDS

We have integrated into our processing chain an advanced quality control engine: Compleat.

This intelligent mid-office automatically checks each booking before issuance: analytical consistency, compliance with travel policy, control of high-risk segments (e.g. international departures, long-haul flights, open-jaws), and budget alerts. It can also rebook to a more advantageous fare class, intercept a code-share, or block the issuance of a PNR if a major discrepancy is detected.

Compleat operates upstream and continuously, with a configurable level of analytical precision.

It fits seamlessly into our workflows, ensuring rigorous control without delaying issuance. Every saving uncovered. Every error avoided. Every decision empowered. Our embedded guarantee of quality.
Schema of the quality control process
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